Troubleshooting & Frequent Questions
- Login Troubleshooting Tips
- "Fact Type Already Exists on Document" error notification
- Documents in Processing and Error
- Error Message Guide
- FAQ - Document Splitting
- FAQ: Linked Classifications
- Full Text Preview not available
- How do I sign up for lessons in Thomson Reuters Document Intelligence Academy?
- I cannot find the registration/verification email so I am not able to login currently
- Login Troubleshooting
- Password Protected Files
- Splitting View: Failed to Apply Changes error
- Thomson Reuters Document Intelligence app states it has sent a Login email, but I am not receiving the email
- What are Linked Classifications?
- What Can I do With A Shared Bookmark?
- What does it mean when a Thought is 'Deprecated'?
- When Do I use a Multi-Field Vs. Single Field Fact