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  1. ThoughtTrace Support
  2. App Knowledge Base

App Knowledge Base

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Admin Resources

  • Data Utility - Bulk Fact Upload/Update
  • Creating an Index File for the Bulk Upload Utility: Step By Step Examples & Practice
  • Custom Document Model in Document Intelligence
  • Troubleshoot Bulk Upload Utility: Nothing happens when I click Import and select an index file
  • API Access Guide
  • How to link a Thought Model to a Document Type
See all 17 articles

General Resources

  • What is Document Intelligence? - Rebranding Notes
  • Data Type Best Practices
  • Document Intelligence Glossary
  • Hotkeys and Shortcuts in ThoughtTrace
  • How do I Modify a Document? - Splitting, Updating, Viewing, Rotating, Deleting
  • How to add or remove Tags in bulk
See all 22 articles

Troubleshooting & Frequent Questions

  • Login Troubleshooting Tips
  • "Fact Type Already Exists on Document" error notification
  • Documents in Processing and Error
  • Error Message Guide
  • FAQ - Document Splitting
  • FAQ: Linked Classifications
See all 17 articles

Use-Case Starters

  • Moving Your Well Savings Clause Review From Excel to Thomson Reuters Document Intelligence

AI Models & Updates

  • What is document Analysis and Re-analysis. (Get Thoughts Explained)

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