ThoughtTrace app states it has sent a Login email, but I am not receiving the email

Follow

ThoughtTrace app states it has sent a Login email, but I am not receiving the email

If you attempt to login at https://app.thoughttrace.com/, receive an automated response from the application stating that an email has been sent, but do not see any received email, follow these steps:

  1. Head to https://app.thoughttrace.com/ 
  2. Follow the Sign-Up instructions from the login page
  3. Sign up with your email address and create a password
  4. You will receive a verification link that will authenticate your email

You should be all set by following those steps, but please click SUBMIT A TICKET in the upper right-hand corner if you run into any issues or don't receive the email. For reference, our Login Troubleshooting Tips article has some good pointers for this issue.

If this article is helpful, please help ThoughtTrace users by clicking the 👍🏻 next to the "Was this article helpful?" question below.

Was this article helpful?
0 out of 0 found this helpful

Comments