Hello from the Document Intelligence Team!
We are reaching out to inform you that your Document Intelligence Application Workspace (to which you log in to access Document Intelligence) is undergoing a scheduled system upgrade which will update the login system. For the end user (you!) this will only result in a visual change as shown below when you login:
If you encounter issues with your password working, please reset your password by entering your email on the Sign In prompt and before entering your password you can choose to reset it. If additional issues persist, please reach out to DISUPPORT@THOMSONREUTERS.COM