Document Intelligence Support moving to Salesforce

We are beginning the process of migrating Document Intelligence users to Salesforce where we will continue supporting you to the best of our ability. Here are some changes coming soon:

• Tickets can be submitted to disupport@thomsonreuters.com which will land in our Document Intelligence Salesforce support queue
• You will be able to access a self-service portal where you can submit new tickets and manage existing tickets (we will provide more details on this as they become available)
• Help Center content will continue to be available in Zendesk for a time while content is migrated to its new home

Important IT note:

• Please ensure that this email is whitelisted as it is where Salesforce support replies will come from: globalcustomersupport@thomsonreuters.com